A Review of Web Hosting Services by Dreamhost
One of the unique things among DreamHost is their attitude. You probably won’t find many hosts with the personality that DreamHost has shown the world over the years. They pride themselves upon putting the customer first and offering hosting solutions that give you a bang for your buck. Let’s take a look at DreamHost and see what they’re truly made of.
The most striking thing about Dreamhost is its unconventional approach to marketing its services. The company claims to offer your dream server or the domain name of your dreams.
Four people who had studied computer science started the company in 1997. The company started with a T1 line and a Pentium 100 server. Today the company hosts more than 1.5 million websites and 750,000 WordPress installations. It has more than 1000 server systems, which are maintained by around 40 dedicated personnel. You must keep in mind that Dreamhost is a completely non-Microsoft service. The company only uses Unix or other variants for its hosting services. You get the very popular Linux, Apache, MySQL, PHP(LAMP) platform for hosting services.
Here are a few hosting features that caught my eye while writing up this review.
- Free domain registration with WHOIS privacy.
- Unlimited MySQL Databases
- Unlimited E-mail Addresses
- Free Google AdWords Credit
The DreamHost package uses the Debian Linux OS. DreamHost has its user accounts as both e-mail accounts and FTP users/full shell. Each of the functions is unlimited. For the e-mail features, clients will find included tools like POP/SMTP access, IMAP, Procmail mail filtering, web-based mail access, spam assassin, etc. The unlimited aspects of the email feature are email aliases, discussion lists, announcement lists, and vacation autoresponders.
Prospective customers should note that these quotations are indicated as ‘at Signup’. There is a link under each of the quotations leading to more descriptions of the same. The MySQL databases are also indicated as unlimited. DreamHost has its user accounts as both e-mail accounts and FTP users/full shell.
Each of the functions is unlimited. For the e-mail features, clients will find included tools like POP/SMTP access, IMAP, Procmail mail filtering, web-based mail access, spam assassin, etc. The unlimited aspects of the email feature are email aliases, discussion lists, announcement lists, and vacation autoresponders.
DreamHost’s package also offers free domain WHOIS privacy, custom DNS, and free domain registration. The domains hosted, forwarded, or mirrored, and the subdomains are unlimited. All major programming aspects are provided including PHP5 support, PERL, Python, Crontab Access, ROR, Full Unix Shell, SSI, SVN, Canned CGI scripts, and CVS repository. There are also multiple advanced features and technical support details that are well tabulated. There are monthly charges if you wish to have extra domain registration, premium phone support, VPN access, and a unique IP address.
Of course, DreamHost does offer quite a few more awesome features. These were just some of the best ones that I wanted to show you while acquainting you with this hosting company. I would say as far as features, they provide their customers with a pretty good value.
Oddly, the company has taken the way against the tide. Instead of offering five to ten domains and an unlimited number of email accounts, Dreamhost offers any number of domains. The company does put a ceiling on the number of email accounts you can have, just 675. The service does provide you an Unlimited Traffic.
The company offers good discount web-hosting services. You also get some fancy stuff, which is another way to attract people. Loyalty bonuses are available from this company in the form of free bandwidth. The company also provides full support for Ruby On Rails.
Other services from Dreamhost include Shared and WordPress hosting starting at $2.59/month, Managed VPS Hosting starting at $10.00/month, Cloud hosting starting at $4.50/month ($0.0075/hour), Dedicated hosting for 149 dollars a month, and .com domain registration for just 6.99 dollars for the 1st year.
There are also payment structures that enable you to pay monthly, monthly for a year, monthly for two years, monthly for three years, and monthly for five years.
There is a one-time $49.95 setup fee. If you prepay for a full year you do not have to bother about that.
As far as reliability is concerned, DreamHost does offer a 100% uptime guarantee. If your website goes down, they will credit your bill as per their uptime guarantee that’s outlined on their website.
Dreamhost is PCMag’s “Editors’ Choice” Winner 5 Years In a Row.
Uptime & Downtime
According to the Dreamhost Network/Server Uptime Agreement page, servers may experience downtime occasionally. Most customers who submit reviews to independent consumer review websites state that Dreamhost averages a 99.9% server uptime.
Money-Back Guarantee & Cancellation Policy
There are no hidden charges involved in this service. Moreover, the company provides a lifetime freeze on the prices for which you become a customer of this company. This means that you would not have to be bothered about fee hikes. The company even provides you a money-back guarantee that spans 97 days or around 3 months and a week. This makes it one of the longest trial periods available in the hosting sector. This applies to monthly and annual plans. Yearly plans are refunded the current subscription cost if within 30 days of the annual subscription renewal.
Refunds are not available when canceling a monthly VPS hosting plan. Yearly plans are refunded the current subscription cost if within 30 days of the annual subscription renewal. The account is refunded automatically upon account closure.
Refunds are not available when canceling a monthly Dedicated hosting plan. Yearly plans are refunded the current subscription cost if within 30 days of the annual subscription renewal. The account is refunded automatically upon account closure.
Green Hosting from DreamHost
Dreamhost is making a conscious effort to reduce the impact on the environment with optimized facilities and policies that put respect for natural resources.
The company uses its proprietary control panel that is based on the Internet. It allows you to manage billing, the creation of websites, email accounts, etc. Then there are a number of additional tasks available in this solution. There are suggestions from customers, a program for charity donations, and a special customer discussion area. You also get a very attractive Reward program. The company has built a feeling of community among its clients.
The control panel is also loaded with other attractive features like automatic responders, instant messaging based on the Jabber protocol, logs, etc. Streaming services are available for Quicktime and Real media formats. The solution is primarily a text-based one so you might have to spend some time learning to find your way around.
The company has a three-step customer support system. Step one is an online support wiki. The second step is the discussion forum and the final step is email-based support. The overall approach of this company is that clients should become self-reliant in site maintenance instead of running for customer support every time something goes wrong.
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