Bluehost Review 2021

BlueHost has been in business since 2003 and offers a simple pricing plan for their budget-based Web hosting services. They bill themselves as an affordable and reliable Web hosting solution that currently hosts over 2.000,000 domains. BlueHost is a good choice for small businesses and individuals. With its high-performance Xeon servers, frequently mirrored storage, site backups, and redundant generators, BlueHost is easily able to fulfill its promise of 99.9% uptime. If anything were to go wrong, their experienced team of support technicians would be able to aid you over the phone or through their advanced ticketing system.

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Introduction

Although it is possible to start a Web presence using a service that offers free hosting — such as Blogger.com and WordPress.org — your website will be severely limited in features and scalability. In order to have complete control over your website, you need to sign up for a web hosting service at a reputable and established Web hosting company, such as Bluehost.

This Bluehost review will describe the hosting company’s features, reliability, options, performance, and support. Founded in 2003, Bluehost has over 1000 employees and hosts over two million websites worldwide.

Hosting Plans

The company offers five types of hosting plans: shared hosting, cloud hosting, WordPress hosting, virtual private server hosting, and dedicated hosting. Like other major hosting companies, each Bluehost hosting plan has several tiers.

The shared plan, cloud plan, and dedicated plan all have three tiers, while the VPS and the WordPress plan have four tiers each. The plan and tier that you choose depend on the type of website you want to create. For example, if you want to create a personal website with minimal features, chose the Starter shared hosting plan. However, if you are creating a business website that will have millions of visitors a month, choose the Premium dedicated hosting plan.

Each plan includes a free domain and specific features. For example, the Business WordPress hosting plan has a free SSL certificate and the Ultimate VPS hosting plan has 240 GB of SAN storage.

However, Bluehost does not offer a month-to-month hosting option. Instead, you must purchase an annual plan to access the company’s hosting services. For example, the Starter shared plan’s annual contract price is $71.40. You can take advantage of available discounts if you make a lengthy commitment, such as two or three years. For example, the Starter shared plan’s monthly price changes to $3.95 a month if you sign up for the three-year annual contract.

Uptime & Downtime

According to the Bluehost Network/Server Uptime Agreement page, servers may experience downtime occasionally. Most customers who submit reviews to independent consumer review websites state that Bluehost averages a 99.9% server uptime.

The company maintains this high server uptime by using modern software platforms — such as Ruby on Rails and PHP — and robust hardware. In addition, the company’s data centers have redundant systems and sources of power that ensure servers keep running. If a server does go offline, the company promises to resolve most problems in approximately 15 minutes.

Support

BlueHost is recognized as a company that offers excellent customer support. Their team of client support specialists, including sales and technical support experts, is entirely U.S.-based (their head offices are in Utah).

This company boasts that their average hold time for support phone calls is less than 30 seconds. We have tested this claim and found that the hold times are sometimes even lower than 30 seconds. So, if you’re looking for a responsive support team that understands your concerns and works diligently to solve them, BlueHost is a great choice.

Bluehost provides 24-hour support for customers through online chat, an online ticketing system, webinars, a toll-free telephone support line, and a library of support articles. The support staff is well-trained and are all US-based, in-house employees. Support representatives respond promptly to queries and always follow through to make sure all problems are resolved. This company boasts that their average hold time for support phone calls is less than 30 seconds. We have tested this claim and found that the hold times are sometimes even lower than 30 seconds. So, if you’re looking for a responsive support team that understands your concerns and works diligently to solve them, BlueHost is a great choice.

Their help center is integrated with cPanel, for easy access, and it includes a searchable knowledge base, user forums, a getting-started wizard, and more.

We especially liked the Video Tutorials section, which includes more than 60 helpful and detailed videos that will help you accomplish the most common tasks.

In addition, support representatives can also be reached via Twitter, email, and multiple forums. Although Bluehost offers support for all server and hosting account issues, the company does not provide support for website creation, programming, coding, or any third-party product installations.

In the News

Bluehost was voted one of the best Web hosting services for 2020 by PC Magazine. The company’s features, options, and user-friendly interface contributed to its inclusion on the list. According to PC magazine, the range of hosting features, useful tools — such as SiteLock and Google Apps — and multiple hosting plan options make it easy for the average user to create a functional and attractive website.

Bluehost added India to its list of international operations. The company opened a dedicated Indian office in 2015. Bluehost India provides the option to allow Indian customers to pay for Web hosting services in their local currency. In addition, the company has trained local employees who can provide support to customers in over 27 local Indian dialects. Bluehost also has operations in Russia, Turkey, China, and Brazil.

Control Panel

Bluehost uses the popular cPanel Web hosting control panel platform as a user interface for customers. The platform is used by most hosting companies because it offers easy navigation and access to a Webhost account’s configurations. However, Bluehost has enhanced the platform by completely customizing the interface, thereby making it extremely intuitive and user-friendly.

Each configurable option, such as domain name management, features one-click access and displayed navigation trees. You can view and edit your hosting service account, upload files, manage your website’s email accounts and install new scripts in just a few minutes through the control panel. In addition, there is also a dedicated Helpful Resources section that provides instructions and support for the control panel.

Create Your Website Easily

BlueHost’s web hosting solution includes a free drag-and-drop website builder. We have tested this tool and we can say that it is very easy to use, especially for the less technical-savvy users. Just by dragging and dropping the elements of the webpage, you can create a great-looking site, all in a matter of minutes. Their site builder is a good solution for those who need to create quickly a simple website without many bells and whistles.

If you’re not satisfied with the drag-and-drop site builder, you can simply install a content management system from the library, such as WordPress, Joomla, or Drupal. With a little work, you can use these free CMS to create a truly professional-looking website.

Simple eCommerce Solutions

BlueHost assists the customers who want to deploy eCommerce applications by offering them several technical features that are essential for running an online store. Among them, we can note the SSL secure server, the password-protected directories, and the open PGP encryption. These features allow clients to build secure and reliable eCommerce applications that are protected from fraudsters and the attacks of hackers.

Extras

If you already have a website at another hosting company, Bluehost has a website transfer service that can transfer your website and configure everything on a new server for a $99 fee. The company promises an uninterrupted transition and can support the transfer of up to five websites simultaneously.

The higher-end tiers of each Web hosting plan also include advertising offers from major websites, such as $100 in advertising credit from Google Adwords. You can apply for these credits at any time during the length of your hosting contract.

If you are interested in reselling Bluehost Web hosting services, the company has partnered with Reseller Club to offer reseller plans to customers. Each plan offers advanced technical, management, and support features.

Money-Back Guarantee & Cancellation Policy

If you are not satisfied with the services provided by BlueHost, you can obtain a full refund for the cost of the hosting plan.

Each Bluehost plan comes with a 30-day money-back guarantee. If you cancel within the 30-day limit, you will receive a full refund. However, if you cancel outside of the 30-day limit, you can only get a prorated refund based on the remainder of your hosting contract.

The refund policy does not cover the fees paid by clients for additional services, such as domain names, additional IPs, SSL certificates, and the Postini mail security suite. The costs of these services or features are deducted from the total amount that is refunded to the customer.

Bluehost does not penalize customers or charge termination fees for early cancellation.

Summary

This Bluehost review has shown that the company is a reputable, reliable hosting company that provides hosting services for both personal and business use. The company was ranked as one of the top Web hosting companies by PC Magazine and gets consistently excellent reviews from independent sources and customers. Consider using Bluehost as your Web hosting provider if you are looking for ease of use, multiple features, 24-hour customer support, and a money-back guarantee at an affordable price.

With millions of customers and a longtime experience in providing quality shared web hosting services, BlueHost is a prime option for hosting personal and small business sites.

If you want to start a blog or launch your business online, this host is an effective choice and wise investment.